Global 24/7 Technical Support. Because Operations Don’t Stop.

Drilling operations never rest, and neither do we.

At Intelligent Mud Solutions (IMS), we know that fluid intelligence and operational uptime are critical to every client we serve. That’s why IMS now provides Global 24/7 Technical Support, ensuring that expert assistance is always within reach, wherever your operations are.

Our duty support system connects clients directly with IMS engineers who specialise in real-time monitoring, remote diagnostics, and calibration assistance. Whether it’s maintaining system accuracy, validating live data, or providing on-the-spot technical insight, our team is ready to respond, day or night.

Support is coordinated through our Operations and R&D teams during normal working hours, with a dedicated on-duty engineer available outside these periods for urgent operational needs.

All our clients with active service agreements will receive separate communication detailing contact procedures and duty access information for their respective operations.

With IMS, you are connected to a global network of expertise that ensures reliability, precision, and performance in real time, 24/7.

Intelligent Mud Solutions – Precision in Every Drop.