Support, Training and Repairs

Suppport

All our products are supported from our facility in Stavanger Norway.

We are able to connect remotely with control systems on our products and carry out diagnostics. These diagnostics would provide a basis of what service of repair or in fact replacement would be necessary.

We also offer full support of the data from our products with respect to remote database management of historical archiving or retrieval.

Training

IMS also, of course, offer full operational and basic maintenance training courses for our products, both at our facility in Stavanger and onsite according to our customer needs.

Repairs & Spare Parts

IMS offer supply or customer holding and supply of spare parts for basic maintenance of our Mud Analysis skid. For long term rental agreements of our products, IMS will always have a complete spare skid available, ready for immediate shipment for change-out at the customer facility.